Eleos Consulting

Clarity in Crisis, Confidence in Governance

Eleos provide rigorous, independent investigations of difficult or sensitive issues arising from complaints and corporate governance mechanisms.

We help leaders to respond with confidence to matters presenting significant reputational, regulatory or stakeholder risk.

Our Principles

Eleos investigations combine independence with insight. We support senior leadership and individuals in challenging circumstances, maintaining focus on organisational stability, trust and reputation and strengthening relationships and resilience for the future. 

We work in partnership with clients to understand their corporate environment.

We are committed to fairness, openness and respectful communication, promoting confidence by ensuring everyone understands process and outcomes.

We deliver trusted, evidence based, balanced and defensible outcomes. 

Alongside establishing the facts and accountability where things have gone wrong, we emphasise learning and improvement through practical recommendations.

Who We Are

Our Team

Our team brings decades of senior and practical experience across complex investigative and regulated environments, including complaints investigations and oversight frameworks.

We understand risk, proportionality, the challenges presented to decision makers and the realities of governance.

Our practitioners understand both the technical and human dimensions of sensitive investigations.

Paul Holmes OBE

Paul has a strong background in the design and implementation of complaints handling frameworks. Between 2018 and 2025 he was the Senior Director of Investigations at the Police Ombudsman for Northern Ireland. In addition to his role as a member of the organisation’s senior management team he had specific responsibility for the provision of strategic advice on investigations to the Ombudsman.

Daniel Rose

Daniel has 33 years of experience in complaints handling and law enforcement as both a practitioner and senior manager. He has a background in criminal investigation and anti-corruption. After retiring from the UK police service as a Detective Chief Inspector, he worked with the Office of the Police Ombudsman for Northern Ireland, overseeing complex and sensitive investigations.

Becki Taft

Becki has 33 years of experience in complaints handling and law enforcement as a practitioner. She also has an extensive background in Child Protection and was mentioned in the House of Commons for her work in this field. After retiring from the UK police service, she worked with the Office of the Police Ombudsman for Northern Ireland, leading on complex and sensitive investigations.

Eleos Consulting Services

Key Components

Independence

We operate separately from internal management structures, enabling impartial assessments and conclusions stakeholders can trust.

Rigour

Our methodology is structured, evidence-led and aligned with regulatory expectations.

We agree clear terms of reference, scope and reporting arrangements for investigations which may be subject of review subject to agreement with clients.

Experienced leadership

Our investigators are seasoned practitioners and former senior leaders bringing judgement as well as technical expertise.

Responsive and Efficient

We understand the urgency surrounding reputational risk and mobilise quickly, delivering clear timelines and focused work.

Respect

We manage participants and information with discretion and professionalism throughout.

Discreet and Professional

Sensitive matters demand careful handling. Confidentiality and respect for all participants are central to our approach.

Insight Beyond the Findings

We look not only at what happened but why, providing practical recommendations that strengthen systems, governance and culture.

Said About Us

Testimonials

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Kyleigh Smith

Associate Director, Checkplanet Network Inc.

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Zavier Welch

eCommerce Manager, Onecap Private Inc.

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Liana Erickson

Design Architect, Aturetorn Partnership Ltd.